Our hope is that your first trip with Sea Kayak Adventures is just one of many. Thus our goal is to provide thorough and complete communications and be clear with the details of our agreement with you. Because the fine print sometimes changes, you will receive the most current Terms & Conditions along with your travel documents at the time of booking.
PREPARING FOR YOUR TRIP
We do our best to provide you with all kinds of great resources to prepare for your trip. These include packing lists, reading lists, detailed itineraries, and more. All of our multi-day camping trips include tents, sleeping bags, and pads. The reservation email we send you includes a detailed gear list of what you should bring.
Most of our trips are suitable for beginners; however, some are more active than others. A spirit of flexibility and adventure is a good thing to bring along. It’s important that you understand the physical requirements for whatever trip you choose. If you’re not sure about this, or you’re not sure which trip or date will best meet your needs, please call for advice from our talented and knowledgeable Adventure Consultants. Be sure to read the “Trip Member’s Responsibility” below and if you have any medical concerns we encourage you to speak with your doctor before reserving space on a trip.
If you are planning a special event during the trip such as a birthday or anniversary, please let us know as always have a few surprises up our sleeves. On our trip application form, you can indicate any food need you might have and we’re happy to accommodate those.
HOW TO SIGN UP
To make a reservation, please contact us by one of the following methods:
1) Call us at 208-765-3116 – Monday-Friday from 8:30 to 5:00 pm Pacific Time.
2) Send us an email at info@SeaKayakAdventures.com
3) Use the “Book Now” tab found on some trip pages on our website.
All trips require a deposit of $500 per person and to confirm your space(s) within 10 days of your reservation.
Please note: some of our departures require a 2nd deposit of $500, due 120 days prior to departure. Payment terms and conditions, including due dates and amounts, will be clearly laid out in your reservation materials.
Full payment is due 60 or 90 days prior to departure (trip dependant).
Prices are based on a 3% cash discount. You are welcome to pay the final balance with a credit card with an additional 3% administrative fee.
Reservations made after the balance due date must be paid in full at the time of booking. We reserve the right to cancel your reservation if full payment is not received by the due date.
CANCELLATIONS AND REFUNDS
If you find it necessary to cancel your trip, you should notify Sea Kayak Adventures in writing, by e-mail immediately. If written cancellation is received (call to verify) before the final balance is due, you will be given a refund less the amount of the deposit. Deposits are not refundable. If cancellations are made on or after the final due date, no money will be refunded. If you are unable to go on the trip, you are welcome to find a replacement for yourself. Please understand that once you’ve signed up, we lose the right to sell your reserved space to other individuals or groups. Therefore, we regret that we cannot make exceptions for personal emergencies. For this reason, we strongly recommend you consider purchasing the Travel Protection Plan Sea Kayak Adventures offers.
If you transfer from one trip to another, there is a $100 per person charge until the final payment due date. Transfers made after these times are treated as cancellations. Transfer fees for some trips such as yachting trips are more stringent.
GROUP AND CHARTER RATES
On some trips, we offer a Group Rate for groups of 10 or more. We are also happy to arrange private charter trips. Contact us for details.
TRAVEL PROTECTION PLAN
We strongly recommend that you purchase a travel protection plan which can include a full trip refund should you cancel at any time for medical or health reasons. Coverage also includes medical evacuation, trip delay, and other elements. Because so many of our guests purchase this plan, we add the cost to your invoice as a convenience and it becomes effective on the day your premium is received in our office. Should you not wish to purchase this travel plan, contact our office.
TRIP MEMBER'S RESPONSIBILITY
Trip members have the responsibility to select a trip appropriate to their abilities and interests. We are happy to discuss the trip with you if you have any questions or concerns. Trip members are held responsible for being in sufficiently good health to undertake the trip. Members are also responsible for studying all pre-departure information; for bringing the appropriate clothing and equipment as detailed therein and, for acting in a manner considerate of fellow group members.
Any person who is diabetic, epileptic, or asthmatic or has a history of heart trouble, is allergic to bee/scorpion stings, or takes daily prescription drugs should include this information on the reservation form or inform our office. Trip members will also alert their guide (s) of any medical history that could become a problem on the trip. People with a history of heart trouble, pregnant women, or any other potentially serious medical condition should consult their doctor before coming on a trip.
RESPONSIBILITY ~ AN IMPORTANT NOTICE
Payment of your deposit represents your acceptance of the following conditions: ROW Inc., ROW Oregon LLC, Remote Odysseys Worldwide, Inc., and Sea Kayak Adventures (dba ROW Adventures), its subsidiaries, and cooperating agencies act only in the capacity of agents for the participants in all matters relating to transportation and/or all other related travel services and assume no responsibility or liability whatsoever for injury, loss or damage to person or property, however, caused, in connection with any service, including, but not limited to, that resulting directly or indirectly from acts of God, detention, irregularity, annoyance, delays, and expenses arising from strikes, theft, quarantine, pilferage, force majeure, failure of any means of conveyance to arrive or depart as scheduled, government restrictions or regulations, civil disturbances, and discrepancies or changes in transit over which we have no control.
Sea Kayak Adventures reserves the right, either prior to or after departure, in its good-faith discretion and in circumstances that warrant it, to change or re-price any tour, trip, or expedition. This includes the possibility of moving to a different itinerary due to extreme water conditions, wind, forest fires, road closures, and/or acts of God.
If we are not able to provide a substitute trip, river, or altered itinerary and have to cancel the departure completely, you will be refunded in full. Refunds are limited to the amount actually paid to Sea Kayak Adventures.
Sea Kayak Adventures must normally make substantial payments to its suppliers (hotels, transportation companies, etc.) far in advance of the trip departure date. If Sea Kayak Adventures cancels any tour, trip, or expedition due to acts of insurrection, force majeure, strikes, popular demonstrations, acts of God, earthquake, flooding, or any cause beyond its control, Sea Kayak Adventures will refund the portion of the trip cost not already advanced to suppliers and use its best efforts to recover and refund the balance as promptly as possible.
Sea Kayak Adventures reserved the right to cancel trips that are below the trip minimum (usually 4-5 persons). All trip members will be notified a minimum of 30 days before the trip departs and will receive a full refund.
In the event of trip cancellation, Sea Kayak Adventures is not responsible for additional expenses incurred by trip members, such as penalties incurred through the purchase of non-refundable airline tickets, medical expenses, and passport and visa fees.
ROW Inc. operates all our trips in the United States of America and ROW Sea Kayak Adventures, Inc. operates our trips in British Columbia, Canada, and Baja, Mexico. All other trips in foreign countries are arranged through our sister companies Remote Odysseys Worldwide, Inc. or ROW Sea Kayak Adventures, Inc., and are operated by independent suppliers that provide the goods and services for your trip including, for example, food service providers, equipment suppliers, yacht and other transportation companies, lodging facilities, local ground operators, certain guides, etc. As a result, neither ROW Inc., Remote Odysseys Worldwide, Inc. nor ROW Sea Kayak Adventures, Inc. their employees, shareholders, subsidiaries, affiliates, officers, directors, and successors, (collectively ROW Adventures) is liable for any expense, irregularity, bodily injury or death to a person, damage to property, negligent or willful act or failure to act of any such company or individual providing these services, or of any other third party.
Our trips are budgeted for full or near-full sign-ups which enables us to offer trips at the lowest possible price. Because of numerous fixed costs, it is more expensive to operate a trip for a small group. Therefore, on some of our trips, in order to avoid having to cancel a trip, we have a “tier-pricing” system to avoid canceling a trip with a low number of sign-ups. We have found that most people also prefer this alternative to having a trip canceled. Thus, you will note on our trip prices there is different price tier.
Tier pricing is calculated on the number of full revenue passengers. Trip physicians, staff, or guests of SKA (travel writers, trip leaders-in-training, office staff, etc.) are not included in the tier pricing structure. Trip costs quoted are based on foreign exchange rates current at the time of this printing. We reserve the right to raise the trip fee if there are exceptional cost increases beyond our control.
We will initially invoice you at eh higher tier price, and refund the difference depending on the final group size.
You may book air transportation for this trip through one of the airline's online booking sites, by working with a local travel agent, or by contacting Sea Kayak Adventures' preferred provider – Exito Travel at 800-655-4053 or online at wwww.exitotravel.com. This is an independent company that has wholesale agreements with several airlines and can often get very good fares. If you do book online or buy discount tickets through a consolidator, the tickets can be restrictive and you should review the booking conditions carefully. These tickets tend to have stiff penalties for changes or cancellations. Once you have booked your flights, please fax or mail us a copy of your air itinerary so we can inform your trip leader of your expected arrival.
If you wish to be wait-listed for a full trip, a normal deposit is required. If an opening occurs on the trip, you will be informed and automatically transferred to the trip roster if you wish to join the trip, subject to the normal cancellation policy should you accept the slot. Otherwise, your deposit will be refunded in full.
Sea Kayak Adventures reserved the right to take photographic or film records of any of our trips and may use any such records for promotional and/or commercial purposes.
Sea Kayak Adventures reserved the right to decline to accept- or restrain from further participation- any person whose actions or deportment impede trip operations or rights, welfare, or enjoyment of other trip members. A refund based on the cost of unused land services is the limit of Sea Kayak Adventures’ responsibility.