Reservation FAQ's

Do you offer a discount to repeat guests?

Yes, as a ROW Sea Kayak Adventures Alumni, you are eligible for a 5% discount on all future trips!

How do I make a reservation?

To make a reservation, please contact us by one of the following methods:

1) Call us at 800-616-1943 – Monday-Friday from 8:30 to 5:00 pm Pacific Time.
2) Send us an email at info@seakayakadventures.com
3) Use the “Book Now” tab found on some trip pages on our website.

We accept all major credit cards for the initial deposit. When we receive your trip application and deposit we will confirm your space and send you a confirmation packet including a suggested packing list. However, confirmation is not final until we also receive a copy of your completed trip application. Credit cards are accepted for deposits only – the balance must be paid by check. While it is often possible to join one of our trips on short notice, space is limited and we recommend you sign up well in advance.

What kind of deposit is required to make a reservation?

A deposit of $200 - $500 is required to confirm your space(s) within 10 days of your reservation. This deposit may be paid via credit card by calling our office at 1-800-616-1943, and completing a credit card authorization in your reservatin materials.

Please note: some of our international tours require a 2nd deposit of $500, due 120 days prior to departure. Payment terms and conditions, including due dates and amounts, will be clearly laid out in your reservation materials.

When is my final balance due?

Final payments are due 60-90 days prior to your departure. Exact payment terms will be laid out clearly in your reservation materials.

Please note: Reservations made after the balance due date must be paid in full at the time of booking. We reserve the right to cancel your reservation if full payment is not received by the due date.

Should I purchase travel insurance?

Life is unpredictable, and sometimes a situation arises that causes you to need to depart a trip early or cancel your reservation completely. In these situations, we usually do not have time to refill the space. Yet, we have already spent considerable time, money and energy preparing for your trip. Because of our very limited number of seats, we cannot afford the financial loss that cancellations cause and do not provide refunds. Therefore, in deciding whether or not to buy this protection, please consider the investment you are making in your vacation and whether or not you could afford the loss of funds if you did have to cancel.

Can I purchase Travel Insurance with you?

Yes, and we strongly encourage you to purchase travel insurance to protect your vacation investment. US residents may purchase protection directly through ROW Sea Kayak Adventures. The Travel Protection brochure describes the benefits of this comprehensive travel protection. Once you decide on coverage we can simply add the premium to your reservation.

What if I need to cancel my trip?

If you find it necessary to cancel your trip, you should notify ROW Sea Kayak Adventures in writing, by e-mail or phone immediately. If written cancellation is received (call to verify) before the final balance is due, you will be given a refund less the amount of the deposit. Deposits are not refundable. If cancellations are made on or after the final due date, no money will be refunded. If you are unable to go on the trip, you are welcome to find a replacement for yourself. Please understand that once you’ve signed up, we lose the right to sell your reserved space to other individuals or groups. Therefore, we regret that we cannot make exceptions for personal emergencies. For this reason we strongly recommend you consider purchasing the Travel Protection Plan ROW Sea Kayak Adventures offers.

Will I need a passport or visa?

Yes, US Citizen are required to have a valid passport when traveling to another country. We recommend ensuring your passport is valid for 6 months after your tour dates. For some of our destinations you may also be required to get a Tourist Visa; for these tours we will provide specific instructions in your reservation materials.

Do you book air travel?

ROW Sea Kayak Adventures is not a flight broker, and therefore does not handel any flight reservations. You may book air transportation for this trip though one of the many online booking sites, by working with a local travel agent, or contacting our preferred provider – Exito Travel at 800-655-4053 or online at wwww.exitotravel.com. This is an independent company that has wholesale agreements with several airlines and can often get very good fares. If you do book online or buy discount tickets through a consolidator, the tickets can be restrictive and you should review the booking conditions carefully. These tickets tend to have stiff penalties for changes or cancellations.

If the trip is full can I be placed on a wait list?

Yes, we can add you to a wait list for any trip. If you wish to be wait listed for a full trip, the normal deposit is required. If an opening occurs on the trip, you will be informed and automatically transferred to the trip roster if you wish to join the trip, subject to the normal cancellation policy should you accept the slot. Otherwise, your deposit will be refunded in full.

Why are some of your trips tier priced?

Our trips are budgeted for full or near full sign-ups which enables us to offer trips at the lowest possible price. Because of numerous fixed costs, it is more expensive to operate a trip for a small group. Therefore, on some of our trips, in order to avoid having to cancel a trip, we have a “tier-pricing” system to avoid canceling a trip with a low number of sign ups. We have found that most people prefer this alternative to having a trip cancelled. Thus, you will notice on our trip prices there is a different price for 6-8 people versus 9-10, versus 11-12. Tier pricing is calculated on the number of full revenue passengers.

Trip physicians, staff or guests of ROW (travel writers, trip leaders-in-training, office staff, etc.) are not included in the tier pricing structure. Trip costs quoted are based on foreign exchange rates current at the time of this printing. We reserve the right to raise the trip fee if there are exceptional cost increases beyond our control. We will initially invoice you at the higher tier price, and refund the difference depending on the final group size.

How far in advance should I book?

There are a lot of arrangements to be made for our active adventures, and some of our tours fill up a year or more in advance! If you want to guarantee your space and desired travel dates, it's always a good idea to book early! If you find yourself looking for last-minute space, just call us and check!

Do you offer Youth Pricing? Who is eligible?

Yes, on some of our tours we are able to offer a discounted rate for young travelers. For tours which we are able to offer a youth rate, children ages 16 and under at the time of booking are eligible.